The A.W.E Approach
Advocacy • Wholeness • Elevation

What is A.W.E?

The A.W.E. Approach is the foundation of the LaShauna Matthews Center's work. It is how we protect patients and families, transform health care systems, and restore trust between communities and institutions.

A.W.E. stands for Advocacy, Wholeness, and Elevation—three interconnected pillars that guide everything we do.

Advocacy

Standing with families. Changing systems.

At the LaShauna Matthews Center, Advocacy means standing with, speaking for, and acting on behalf of individuals and families impacted by medical racism, discrimination, negligence, and systemic failure—while working to change the systems that allowed the harm to occur.

Advocacy is both individual and systemic. It protects people in moments of crisis and drives reforms that prevent future harm.

Through Advocacy, we:

  • Support patients and families during medical crises and adverse events
  • Educate communities about patient rights and system navigation
  • Assist with hospital grievances and civil rights discrimination complaints
  • Elevate patterns of harm to oversight bodies and policymakers
  • Advocate for transparency, accountability, and policy reform

Advocacy turns harm into action and silence into protection.

Wholeness

Restoring dignity, agency, and trust.

Wholeness recognizes that medical harm affects the whole person and the whole community—not just the body. Healing requires knowledge, justice, and accountability.

Through Wholeness, we:

  • Teach individuals and families how to advocate for themselves and loved ones, health care basics, and maintenance
  • Educate communities on how to file discrimination and civil rights complaints
  • Train medical professionals on bias, historical harm, and community mistrust
  • Promote patient-centered, transparent, and culturally responsive care
  • Emphasize legal and ethical compliance as part of quality health care

Wholeness restores power, dignity, and safety where harm once existed.

Elevation

Raising people, relationships, and standards.

Elevation moves the work beyond response toward lasting change. It bridges communities and health care systems while honoring those who actively participate in accountability and reform.

At the LaShauna Matthews Center, Elevation ensures the work does not end with harm exposed or policies changed. It lifts everyone involved—patients, families, providers, and leaders—toward a future defined by dignity, partnership, and shared responsibility.

Through Elevation, we:

  • Create dialogue and collaboration between communities and medical professionals
  • Recognize community members, providers, and policymakers who demonstrate leadership, compliance, and commitment to equity
  • Encourage health care systems to exceed minimum legal and ethical standards
  • Host an annual LaShauna Matthews Elevation Awards celebrating progress, growth, and LaShauna Matthews' legacy
  • Restore trust through transparency, accountability, and consistent action

Restored trust is the elevation of our communities.

Why A.W.E Matters

Together, Advocacy, Wholeness, and Elevation form a continuous cycle:

  • Advocacy protects and demands change
  • Wholeness heals and empowers
  • Elevation sustains progress and restores trust

The A.W.E. Approach ensures that LaShauna Matthews’ legacy leads not only to accountability—but to a safer, more just, and more humane health care system for all.